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Contact Yan
Tel: 917-881-0286
Email yan@atorlando. com
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Welcome to ...... Seasons Beauty in Seasons Resort
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Terms and Conditions of Rental
The Management Company, hereinafter referred to as the Company, or the owner of the property, hereinafter referred to as the
Owner, offer the short term rental/ letting of the Property named on the rental agreement, to the person of 21 years or over
named as the Designated Guest and to the listed party members (on the rental agreement), hereinafter referred to as the Guest,
under the terms set out below.
Confirmed Booking
On receipt of the required payment from the Guest, the Company or the owner will issue a Rental Agreement by email, facsimile
or postal mail to the Guest. Only on release of the Rental Agreement from the Company is the booking determined as confirmed.
Acceptance
The Guest agrees that payment of the rental deposit sum to the Company will signify their full acceptance of these Terms and
Conditions of Rental.
Payments
The Guest agrees and acknowledges that the Company will not re lease the Property or any service prior to receipt by the
Company of payment in full. Failure of the Guest to pay rental or for any service will result in removal or refusal to supply said
service, including, but not limited to provision of accommodation in the Property. Such removal and or refusal will not alter the
terms and penalties associated with cancellation.
The Guest agrees to pay the Total Rental Fee as shown on the Rental Agreement within the due dates as set out on the booking
confirmation. Final and full payment is due 30 days prior to arrival. In the event of late payment, or failure to pay, the Company
reserves the rights to levy the cancellation penalty percentage charges against any money that the Guest has paid in advance
and cancel the booking of the Guest. Where the money paid in advance is insufficient to cover the calculated percentage, the
Company reserves the right to exercise any legal remedies to pursue the amount owed by the Guest.
Where the Guest chooses to amend their booking, resulting in a change in the property size or location, or a change of dates of
the stay, a $25 Booking Administration Fee will be levied. Where the guest alters the booking resulting in a reduction in the
number of nights, the Company will charge the $25 Booking Administration Fee in addition to the cancellation fee warranted
against the number of nights cancelled as described below.
The Company reserves the right to amend rates at any time. Pre-existing reservations, where the Guest has made a payment,
will remain at the pre-increase pricing.
Rental period
The Guest agrees, and the Company permits the Rental Period to begin and end on the dates shown as the Rental Period (as
shown on the Registration Form).
Check in
Check in to the Property is after 4:00 pm on the date of arrival as shown on the Rental Agreement, Booking Confirmation or
Registration Form. At the sole discretion of the Company, any Guest arriving to collect keys before that time may be refused.
Where early check in is available , the Guest will pay a minimum $50 charge on collection. Within 24 hours of arrival at the
Property, the Guest agrees to complete the rental agreement and return the signed form to the owner or offices of the Company
within 1 working day. Failure to return the rental agreement will be deemed confirmation that the Guest accepts the Property as
found, and accepts responsibility for all damages or loss found at the Property on departure of the Guest.
Check out
Check out is on the date of departure as shown on the Rental Agreement, at 10:00 am. Should the Guest require a late check
out, the Guest must have agreed such a departure time with the Company not less than 3 days prior to the departure date. If the
Company is able to accommodate the request of the Guest, then there is a minimum charge of $50 payable in advance. In the
event that it is found that the Guest has not departed the Property on the date of departure, at the due time, then the Guest will
pay a penalty charge of $100.
Basis of Rental
Properties offered for short-term rental through the Company are provided on a self-catering basis. The Company provides a
complimentary starter pack of toile tries, including soap, toilet paper, trash begs, etc. Once these items are used, it is the guests
responsibility to replenish them.
Accidental Damage Waiver
The Guest has paid an Accidental Damage Waiver (ADW) premium to the Company or the Owner (amount shown on the Rental
Agreement) prior to arrival. The Guest agrees that the Party Leader remains responsible for all loss from the property or its
inventory during the Rental Period. Further the Guest acknowledges and understands that the designated Guest must notify the
Company of any damage that occurs during their stay immediately to avoid penalties. Where a Guest is found to have brought a
pet to the property without prior written permission, a bill of $300 will be made to the Guest to compensate for additional cleaning
requirements, which the Guest agrees to pay within 14 days.
The Guest agrees that the Company or the Owner can charge additional fees to cover:
* Early arrival or late departure charges * Non-return of keys
* Loss or breakage of inventory items * Damage to the Property or its equipment
Where loss or damage to the Property, the inventory, or equipment exceeds $300, the Company or the Owner will bill the Guest
for the shortfall, and the Guest agrees to pay within 14 days. In the event that the Guest fails to pay any such shortfall, the
Company reserves the right to exercise any legal remedies to pursue the amount owed from the Guest. Where the Company
finds damage or loss to the Property following the Guests departure that, in the view of the Company, constitutes malicious or
wanton damage, the Company reserves the right to notify law enforcement authorities and prosecute, in addition to billing the
Guest for the full amount of repair or replacement, and the Guest agrees to pay within 14 days.
Pets and Smoking
Pets are not permitted in the Property. Guests with pets are advised to place their pet at another facility. The Company nor the
Owner of the Property can be held liable for any loss or injury to a pet while staying at the Property, or for any action taken by the
pet or pet owner against third parties. In the event that the Guest brings a pet to the Property, the Company will levy a charge of
$100 per bedroom per week to the credit card of the Guest, to pay for additional sanitation and cleaning on the departure of the
Guest and pet. Failure to pay the charge described above, or refusal, will result in the Guests eviction from the Property, and
loss of all rental money paid.
Cancellation
The Guest may cancel their booking at any time up to or during the rental period. In the event that the Guest exercises their right
to cancel, the Company will levy the following cancellation penalty percentage rates of the Total Rental Fee (amount shown on
the booking confirmation):
Up to 60 days prior to the arrival date 20%
Between 30 and 60 days prior to the arrival date 50%
Between 15 and 30 days prior to the arrival date 75%
Less than 15 days prior to the arrival date 100%
The Company regrets that it is unable to waive any of the cancellation charges above, whatever the circumstances. The
Company recommends that all guests take out adequate cancellation or vacation insurance either through their insurance broker
or travel agent. Alternatively, the Guest may elect to purchase cancellation insurance through the Management Company (only
available at the time of initial booking). Please ask for details. Further terms and conditions apply.
Service Level
The Company agrees to a Service Level for the remedy of any problems found at the Property, either on arrival of the Guest, or
during the Rental Period, as follows. The Company agrees to provide a maximum 4-hour response to remedy problems that, at
the sole discretion of the Company, constitute emergencies, which would affect the safety of the Guest. Any problems arising
during Rental Period at the Property that do not constitute an emergency as determined by the Company will be remedied during
or after the Rental Period, based on the severity of the problem, at the sole discretion of the Company.
Limitation of liability
The Company makes all reasonable efforts to provide advice and safety information. This information can be found in the
Home-Pack at the Property. It is the responsibility of the Guest to ensure that they have read and understood the contents and
advice given following arrival at the Property. The Company is willing to provide any and all further information pertaining to the
Property providing the Guest has first read the Home-Pack. In addition, the Company states the following:
. The Company and/or the Owner will not release the physical address of the Property to the Guest prior to the collection of the
keys and directions to the Property on arrival. This is a security measure.
. The Company and/or the Owner do not accept liability for equipment failure and or services in the Property. In the event of
failure of equipment, the Guest must notify the Company within 1 working day such that the Company may elect to affect a
remedy to the failure.
. The Company and/or the Owner do not accept liability for lost or stolen personal property of the Guest from the Property during
the Rental Period. The Company provide information and advice in the Home-Pack to the Guest in an advisory capacity only, with
no guarantee or promise of security, even where the Guest makes use of any advice given by the Company or its
representatives. In the event that property of the Guest is lost or stolen, the Guest should advise the appropriate authority first,
and then the Company of the lost or stolen items. The Company will either make good and secure the Property, or will transfer
the Guest to another Property, where the original cannot be secured, and this will be the extent of its liability to the Guest under
such circumstances.
. The Company or its representatives may enter the Property at any time, without notice, for the purposes of protection and/or
maintenance of the Property. Wherever possible , the Company will provide notice to the Guest prior to such entrance.
. The Company and/or the Owner accept no liability for personal loss or injury to the Guest during the Rental Period. The Guest
must ensure that they have adequate insurance cover. The Company provides information and advice in the Home-Pack to the
Guest in an advisory capacity only, with no guarantee or promise implied.
. The Guest must ensure that Children are supervised at all times. It is the policy of the Company that all Children under the age
of 18 years are not left in rental accommodation un-supervised during the rental period.
. The Company and/or the Owner do not accept any liability for the acts or omissions of any agent. These include but are not
limited to, airlines, car-hire companies, travel agents, ticket agents, homeowners, or utility providers.
. The Company and/or the Owner do not accept liability for failure of pool heat to provide adequate heating where pool heat is
provided via an electrical heat pump, and where the outside air temperature drops below 55 degrees Fahrenheit. Electric heating
pumps do not operate effectively below this temperature, and failure of such devices to heat the pool is outside of the Company's
control, and is regarded as an act of nature (see below).
. The Company and/or the Owner do not accept liability for acts of violence, nature, fire, flood, war, civil disobedience, riot, or
other force majure that may have a deleterious effect on the Guest.
. The Company does not accept liability for removal of the Property from the marketplace, or transfer of the Property to another
company by the Owner that results in the Property becoming unavailable for the Rental period. Wherever such an event occurs,
the Company will offer the Guest a suitable alternative accommodation of equal or better quality, subject to availability. In the
event that the Guest refuses the offered alternate property, then the Guest may cancel the booking, and the Company will refund
the total rental fee, less the applicable cancellation penalty percentage rate.
. Where the Property is booked by the Guest and is subject to a construction discount, which will be clearly notified on the
quotation, or on the booking confirmation to the guest, the discount is the sole compensation offered to the Guest for any
inconvenience caused by protracted construction, i.e., that which continues for greater than a 4 week period, within 150 feet of
the Property.
. Failure to comply with any of the terms herein will, at the sole discretion of the Company, result in the eviction of the Guest from
the Property, without recompense or refund.